Service Quality in Leisure, Events, Tourism and Sport, 2e (eBook) Edition_2 the eleventh edition

the eleventh edition

Edition: 3

Overview: Shigley's Mechanical Engineering Design is intended for students beginning the study of mechanical engineering design

AU Course: 16SMRB213

and Technology is a highly regarded textbook that addresses project management across all industries

Service Quality in Leisure, Events, Tourism and Sport, 2e (eBook) Edition_2 the eleventh editionOverview: Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: Covers areas such as the experience economy, capacity management and service